Privacy Policy | Phenoterps

Effective Date: June 23, 2025

This Privacy Policy applies to the information and data that PhenoTerps d/b/a PhenoTerps ("PhenoTerps," "We," "Us," or "Our") collects when you use our website or our products and services.

Summary

This policy applies to:

Visitors to our website
Customers
Users of our products and services
People who communicate with our team including electronically or by phone

The purpose of this Privacy Policy is to explain how we collect, use, store, share, and process your Personal Information. It also outlines your rights and choices regarding your data. "Personal Information" means any data relating to an identified or identifiable person.

We may revise this policy from time to time. If material changes are made, we will provide a clear notice. If you do not agree with this policy, please discontinue using our website or services.

What Personal Information We Collect

We collect information in the following categories:

Information you provide to us:

Name, email address, phone number
Company name and address
Payment and billing details
Other information submitted through forms or inquiries

Information collected automatically:

IP address, device type, browser settings
Site usage data, such as pages visited and time spent
Cookies and tracking technologies (see below)

How We Collect Information

Directly from you through web forms, email, or phone
Automatically via cookies and analytics tools
From third-party platforms or integrations

How We Use Your Information

To fulfill orders, provide services, and respond to requests
To send updates and promotional material with your consent
To improve website performance and user experience
To comply with legal and financial obligations

Legal Basis for Processing

We may process your information based on:

Your consent
Performance of a contract
Legal obligations
Our legitimate interests

How We Share Information

We do not sell your personal data. We may share information with:

Service providers for payment, shipping, CRM, or website hosting
Regulatory or legal entities if required by law
Partners only as necessary to provide services to you

Retention of Information

We retain your Personal Information as long as necessary to:

Provide services and fulfill obligations
Comply with legal retention requirements
Support business operations

Cookies and Tracking

Cookies help us understand user behavior. You can control cookie settings in your browser. Learn more at www.cookiesandyou.com.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your information
Restrict or object to processing
Withdraw consent
File a complaint with your data protection authority

To make a request, please email Info@phenoterps.com.

California Privacy Rights

If you are a California resident, you may:

Request disclosure of categories and sources of data
Request deletion of your data
Opt out of any data sharing
Exercise rights without discrimination

International Data Transfers

Your data may be transferred and stored outside your country. We ensure protection consistent with this policy.

Security

We take reasonable steps to secure your data. No online system is 100% secure, but we implement administrative, technical, and physical safeguards.

Children’s Privacy

This website is intended for users aged 21 and older. We do not knowingly collect data from children under 21.

Product-Specific Disclaimers

PhenoTerps products do not contain cannabis or cannabinoids.

We make no medical claims or representations regarding health benefits, treatment, or cures. Our products are for industrial, research, or aroma use only, not for ingestion or therapeutic use.

Always follow safety guidelines for handling concentrated chemical ingredients.

Contact Us

For questions or requests related to your data or this policy:

Email: Info@phenoterps.com